Frenette now oversees a diverse portfolio of over 50 IT projects, commanding an annual finances exceeding $four million. His strategic oversight guarantees the alignment of such initiatives with broader small business objectives, driving innovation and operational excellence across the board. Grupo Kaizen LLC, founded in 2017 and located in Miami, https://www.researchgate.net/publication/390591862_The_Growing_Role_of_AI_in_CustomerService_Understanding_ConsumerPerceptions