Environmental Impression: The shift in direction of electronic self-service reduces the need for paper-dependent procedures, contributing to a company's sustainability initiatives. The IT service continuity manager is accountable for earning preparations for threats that effect IT services and designs to Get better IT services in case of catastrophe. ITIL 4 https://brookscwmbs.blog2learn.com/81109997/the-best-side-of-applying-it-service-management